Welcome to Plumery. These Terms of Service (“Terms”) govern your access to and use of the Plumery website (“Site”) and the purchase of products offered by Plumery (“we”, “us”, “our”). By accessing our Site or placing an order, you agree to be bound by these Terms and all policies referenced herein.

 

Eligibility & Use of the Website

By using this website, you confirm that you are at least 18 years of age, or accessing the website under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

You agree to use the website for lawful purposes only and in a manner that does not infringe the rights of others or interfere with the functioning of the website.

 

Products & Design Variations

Plumery products are art and design–led physical goods.

• The appearance of products may vary slightly from what is displayed on the website due to differences in screen calibration, lighting conditions, materials, printing processes and production batches.
• Minor variations in colour tones, scale, composition, texture or finish are inherent to creative and design processes and do not constitute defects.
• Such variations may also occur over time as designs evolve or are produced in different batches.

 

Intellectual Property

All designs, artworks, images, graphics, logos, layouts, text and creative content available on the website are the property of Plumery or its licensors.

You may not, without prior written consent from Plumery:

• Copy, reproduce, redesign, modify, adapt, trace, digitize or distribute any design or artwork
• Create derivative works based on Plumery designs
• Use Plumery content for commercial reproduction or publication

This website is intended to function as an art and design platform, and all content is protected under applicable intellectual property laws.

 

Pricing & Availability

• All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
• Prices and product availability are subject to change without prior notice.
• The price applicable to your order will be the price displayed at checkout at the time of purchase.

 

Orders & Payments

Plumery accepts online payments through secure third-party payment gateways, including:

• Credit Cards
• Debit Cards
• UPI
• Net Banking
• Wallets

Plumery does not store or process your card or payment details directly.

An order is considered confirmed only after successful payment authorization.
There is no Cash on Delivery (COD) option available.

 

Payment Errors & Order Confirmation

In the event a payment is deducted but order confirmation is not received:

• The order may be confirmed once payment confirmation is received from the payment gateway, or
• The deducted amount may be automatically reversed by the bank or payment provider

Such delays may occur due to system lags between banks, payment gateways or network issues. Please contact us for assistance if required.

 

Shipping & Delivery
Shipping, delivery timelines, charges, and related conditions are governed by Plumery’s Shipping Policy, which forms an integral part of these Terms.

 

Returns, Refunds & Issue Reporting

Procedures relating to:

• Reporting damaged, defective, or incorrect products
• Inspection and review processes
• Eligibility for refunds or replacements
  
  are outlined in our Returns Policy. Please refer to the same.

 

Products for Children & Parental Guidance

Certain Plumery products may be designed for children’s rooms or spaces used by minors.

• Purchases involving such products must be made under the supervision and consent of a parent or legal guardian.
• Plumery does not knowingly collect personal data from minors without verifiable parental consent, in accordance with applicable Indian data protection laws.

 

Privacy & Data Protection

Plumery collects and processes personal information in accordance with its Privacy Policy and applicable Indian laws, including the Digital Personal Data Protection Act, 2023.

Please review our Privacy Policy to understand how your data is collected, used, stored and protected.

 

Limitation of Liability

To the maximum extent permitted by law:

• Plumery shall not be liable for indirect, incidental, or consequential damages arising from the use of the Website or products.
• Plumery’s total liability shall not exceed the value of the product purchased.

 

Termination of Access

We reserve the right to restrict or terminate access to the Website or services if these Terms are violated or if misuse of the Website is detected.

 

Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.
Courts located in India shall have exclusive jurisdiction over any disputes.

 

Changes to Terms

Plumery may update these Terms from time to time. Continued use of the website after changes are published constitutes acceptance of the revised Terms.